Copthorne Hotel Birmingham

Bugis Street Brasserie is a short walk to the hotel. Venue's really close to main attractions like Brindley Place. Free WiFi was useful.

Location was great, rooms were comfortable, and staff liked to help. I would like to revisit it, for one night.

I stayed at the Copthorne Hotel for the nights of 16th and 17th September 2019. During the second night i was awoken in the middle of the night when a man entered my room. He apologised profusely but said that the hotel had booked him in to the same room, which was 234. He left immediately but clearly he had been given a room key for the same room. When i mentioned this at reception in the morning i received no explanation or apologies, even though my room key had stopped working presumably because another key had been re-programmed for the room. This is really poor service, which spoilt an otherwise good stay.

Breakfast good

Dreadful place Rooms are dingy, had to buy tissues and a facecloth Access awful because all the roads are impassable Fire alarm went off twice early one morning both false alarms Its not even a 3 star hotrl

Breakfast and room as well as price/performance ratio are quite okay. Not only for badminton fans (YONEX All England Open) highly recommended.

False fire alarm from 5 a.m. on Saturday

Good location, beds are comfortable.

Room is in need of renovation, old furniture and fittings, bathroom is old and the shower curtain smells very unpleasant.

good room and the evening meal selection was suitable

Yes the breakfast timing at 7am is too late for a business day

Great central location, nice friendly staff, large rooms and a good breakfast.

The location of the hotel is ideal to walking in the town centre. The staff were very approachable and helpful and the room was spacious and clean. All in all, I enjoyed my stay at this hotel and will recommend it to others.

I guess the only thing I did not like was the carpet in the room. I think it needed modernizing. The sofa needs to be cleaned also.

Staff were excellent. Extended the checkout to 4pm (at charge) which meant we had a day shopping in Brum :)

Room had no air conditioning, which wouldn't normally be a problem, but it was extremely hot (we found out later the fridge (nothing in it) was kicking out a lot of heat! And we had to open the window and the traffic noise was very high.

The hotel was in a very central location within walking distance from shops, bars, venues etc. you could not ask for a better location. The staff were extremely friendly and helpful and my room was one of the best hotel rooms I've ever stayed in. For the price and indeed space and comfort it was well worth the stay and really comfortable. I would certainly stay at this hotel again. 10 out of 10!

The cleaner forgot to leave shower gel and shampoo in my room! Other than that the hotel and my room was perfect!

The staff of the hotel was polite and helpfull. The hotel was based within the city centre that was quite handy.

Very close to the NIA and shopping centre

Lots of noise during the night as groups of stag do's and Hen do's staying at the hotel.

Lovely clean large room, staff friendly

Helpful staff even though they were very busy all the time I was there. Very comfortable bed and excellent facilities. Perfect location as I was going to a concert at the SECC - the hotel has its own covered entrance to the arena, a real blessing in the icy weather!!